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How to Troubleshoot Common Issues with Electric Car Charging Stations

5 Apr 2023 8 mins to read
Alright, fellow EV enthusiasts, who's ready to charge up and hit the road? We all know that electric cars are the future of transportation, but like any new technology, there can be some bumps in the road (pun intended). That's why we've put together this handy guide on how to troubleshoot common issues with electric car charging stations.
How to Troubleshoot Common Issues with Electric Car Charging Stations
Summary:

First off, let's talk about the basics. There are generally two types of electric car charging stations: Level 2 and DC fast charging. Level 2 stations use a 240-volt power source and can fully charge a car in 4-8 hours, while DC fast charging stations use up to 480 volts and can charge a car up to 80% in as little as 30 minutes. Now, let's dive into some common issues you might encounter with these stations:

Problem #1: The charging station won't turn on

If the charging station won't turn on, first check to make sure it's properly plugged in and that the outlet is working. If that's not the issue, it could be a problem with the station's circuit breaker or fuse. In that case, you might need to call an electrician to come take a look.

Key takeaway: Check the outlet and circuit breaker or fuse if the station won't turn on.

Problem #2: The station charges slowly or not at all

If the charging station is charging slowly or not at all, it could be caused by a few things. First, make sure the car's charging cable is properly plugged in and that both the car and the station are turned on. If that doesn't work, it could be a problem with the station's software or a faulty connector. In that case, try using a different station or contact the station's manufacturer for support.

Key takeaway: Ensure everything is properly plugged in and consider trying a different station.

Problem #3: The station won't release the charging cable

Have you ever had trouble getting your charging cable to release from the station? It can be frustrating, but it's usually an easy fix. First, make sure the car is turned off and that the cable is fully inserted into the station. If that doesn't work, try pressing the release button multiple times or resetting the station by turning it off and on again.

Key takeaway: Turn off the car and try pressing the release button multiple times if the cable won't release from the station.

Problem #4: The station's screen is frozen or not functioning properly

If the station's screen is frozen or experiencing other issues, it could be caused by a software glitch or an issue with the station's internet connection. First, try resetting the station by turning it off and on again. If that doesn't work, try disconnecting the station from the internet and reconnecting it. If the issue persists, contact the station's manufacturer for support.

Key takeaway: Try resetting the station and disconnecting/reconnecting it from the internet if the screen is frozen or not functioning properly.

Problem #5: The station is in use but won't charge your car

If the station is in use but won't charge your car, it could be because the station is experiencing an overload or the connector isn't working properly. If possible, try using a different station. If that's not an option, try resetting the station and trying again. If the issue persists, contact the station's manufacturer for assistance.

Key takeaway: Try using a different station or resetting the current station if it's in use but won't charge your car.

Overall, electric car charging stations can be incredibly convenient, but they can also be a bit finicky at times. By keeping these common issues and solutions in mind, you'll be well-equipped to troubleshoot any problems you encounter and get back on the road in no time. So charge on, my friends, and happy driving!"
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1 Comment


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I tried resetting my charging station but it's still not working, any suggestions?

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Energy5 EV Charging solutions comprise a full range of end-to-end turnkey services for businesses. From permitting to incentive acquisition to installation, management software, and down-the-road maintenance, Energy5 streamlines the whole process every step of the way.
Address
300 W Somerdale Rd, Suite 5, Voorhees Township, NJ 08043
Email address
hello@energy5.com
Phone number
(856) 412-4645
logo
Energy5 EV Charging solutions comprise a full range of end-to-end turnkey services for businesses. From permitting to incentive acquisition to installation, management software, and down-the-road maintenance, Energy5 streamlines the whole process every step of the way.
Address
300 W Somerdale Rd, Suite 5, Voorhees Township, NJ 08043
Email address
hello@energy5.com
Phone number
(856) 412-4645