Categories


Share
twitter
linkedin
facebook

The Pros and Cons of Using the Tesla Mobile App for Charging Payments

5 Apr 2023 7 mins to read
If you’re a proud Tesla owner, you need to know how to use the Tesla mobile app for many reasons. One of the essential features of this app is that it allows you to pay for charging at Tesla charging stations. This can be a time-saver and eliminates the need for physical payments.
The Pros and Cons of Using the Tesla Mobile App for Charging Payments
Summary:

Is the Tesla mobile app truly the best way to pay at charging stations? Let’s balance the scales and weigh the benefits and drawbacks.

Benefits of Using the Tesla Mobile App for Charging Payments

  • Convenience: Using the Tesla mobile app for payments eliminates the need for physical payments, which can be a hassle. Users don’t have to worry about carrying cash or a credit card.
  • Free to Use: The app is free to download, and there are no hidden fees. You only pay for the charging station’s usage fee, so the app itself is free.
  • Real-Time Data: The app updates users in real-time on the charging process, including the charging rate, amount charged, and estimated time remaining.
  • Easy to Use: The app is user-friendly, with a simple interface and easy navigation. Anyone can use it, regardless of age or technical expertise.
  • Security: The app is password-protected, ensuring that no one can access your payment information except for you.

Drawbacks of Using the Tesla Mobile App for Charging Payments

  • Reliance on Internet Connection: You need a stable internet connection to use the app, which can be a challenge in areas without a stable network. For people who live in remote areas, using the app may be inconvenient..
  • Not Compatible with All Phone Devices: The Tesla mobile app may not work on all phone devices. You need to have an iOS or Android phone that’s compatible with the app, leaving out all other phone users.
  • Long Wait Times: When charging, the app may take longer to update than it would if you were there physically, causing a delay in the payment process and time spent at the charging station.
  • User Error: There are concerns about users forgetting their password, leaving them unable to access the payment gateway. Elements like this cause delays, headaches and frustrations for users who may ultimately resort to alternative payment options.
  • Risk of Technical Problems: There have been reports of the app crashing or freezing, which can be frustrating for users trying to use it to pay for charging.

Key Takeaways

The Tesla mobile app generally stands out as the simplest and most convenient means of payment while charging a Tesla vehicle. It has its advantages and disadvantages that you should consider before using it. Nevertheless, here are some key takeaways to remember:

  • The Tesla mobile app allows for cashless payment, enabling charging moments to be faster and more comfortable.
  • The app is easy and straightforward to use, so anyone can use it even if you’re not tech-savvy.
  • It’s essential to have a stable internet connection when using the Tesla mobile app to avoid technical errors or delays.
  • The app may not work on all devices and may require an up-to-date phone, which limits its usability for some individuals.
  • It's essential to enter the correct login credentials since forgetting these details may make it challenging to access the payment gateway.

Overall, the Tesla mobile app is an excellent tool for those who want to streamline the charging process. As the company continues to iron out its app’s features and functionality, we can only hope improvements will be made to overcome the current drawbacks. Until then, weigh the pros and cons and decide whether this app is optimal for meeting your charging needs.

electric car charger installation

Energy5 provides end-to-end EV charging solutions for businesses

From incentives to funding, permits, installation and software, Energy5 is your trusted EVC partner.
Request a callback

0 Comments


Add comment


Related articles

More articles

Stay updated

Keep an eye on EV Charging news and updates for your business! We'll keep you posted
logo
Energy5 EV Charging solutions comprise a full range of end-to-end turnkey services for businesses. From permitting to incentive acquisition to installation, management software, and down-the-road maintenance, Energy5 streamlines the whole process every step of the way.
Address
300 W Somerdale Rd, Suite 5, Voorhees Township, NJ 08043
Email address
hello@energy5.com
Phone number
(856) 412-4645
logo
Energy5 EV Charging solutions comprise a full range of end-to-end turnkey services for businesses. From permitting to incentive acquisition to installation, management software, and down-the-road maintenance, Energy5 streamlines the whole process every step of the way.
Address
300 W Somerdale Rd, Suite 5, Voorhees Township, NJ 08043
Email address
hello@energy5.com
Phone number
(856) 412-4645